Delivering Solutions for Nursing Homes

Call9 partners with skilled nursing facilities to deliver expanded healthcare capabilities through increased access to emergency-trained providers, advanced bedside diagnostics and comprehensive, data-driven insights and care coordination.


Patient-Driven Payment Model (PDPM)

Recent changes in the skilled nursing industry have placed a greater burden on facilities to treat, manage and maintain higher levels of acuity. CMS’s new Patient-Driven Payment Model (PDPM), which will be implemented in October 2019, incentivizes resident complexity and will base payment on patient characteristics, such as diagnosis and comorbidities. Call9 offers a cost-effective suite of services that enhance a facility’s ability to treat clinically complex residents from the comfort of their beds.


Value-Based Purchasing (VBP) Program

Approximately one in five patients arriving at a SNF is transferred back to the hospital within 30 days. Call9 helps facilities reduce 30-day readmission rates to well below state and national averages, enabling our SNF partners to benefit from CMS’s Value-Based Purchasing (VBP) Program. By leveraging the power of Call9’s technology to reduce avoidable hospitalizations, facilities are able to stabilize their census while providing higher levels of care.


Five-Star Quality Rating

Call9’s on-site Clinical Care Specialists and virtual physicians provide an extra layer of support for facility staff, adding diversity of skill and giving the facility another resource in caring for residents. Facility nurses are extremely skilled in chronic care; however, Call9’s presence in the facility gives them additional confidence and comfort in treating patients in-house when acute emergencies occur. They are able to participate in acute interventions and play an active role in the decision-making process, increasing their own level of skill and expertise.