Delivering Solutions for Ambulance Services

Call9 partners with ambulance services who are looking to implement Community Paramedicine programs, such as the Center for Medicare and Medicaid Innovation’s Emergency Triage, Treat, and Transport (ET3) Model. Leveraging the power of our proven telehealth solution, Call9 gives EMS companies access to emergency medical providers who can provide treatment in an alternate place of service outside of a brick and mortar Emergency Department. with a qualified health care practitioner for Medicare beneficiaries seeking emergency care.  


Work with on-demand Emergency Medicine providers

Call9 employs remote board-certified Emergency Medicine physicians and advanced practice providers who are available 24 hours a day, 7 days a week, 365 days a year, via our proprietary technology platform to immediately respond to any emergency. Our providers are trained in optimal video-based, patient-centered interaction, and are qualified to both triage and treat patients in any acute setting.  


Increase efficiency in the EMS system

After calling 911, the average time it takes for a person to see an Emergency Medicine physician in the ED is 64 minutes. Building on our experience treating clinically complex patients at their bedside in skilled nursing facilities, Call9 providers could arrive on the scene virtually along with the EMS crew, increasing their ability to provide real-time emergency care for high-acuity cases, such as heart attacks and strokes, within minutes.


Provide person-centered care

Call9’s model is to include the EMS provider in every step of the care delivery model. At the heart of our mission is to safely deliver high quality care for beneficiaries at the right time and place while providing EMS companies with greater flexibility regarding how and where they provide care for beneficiaries following an emergency. Every day, thousands of patients are unnecessarily transported to the ED for conditions that could have been treated in place, had the resources and expertise been available on site.